ALL SHIPMENTS ARE INSPECTED BEFORE THEY ARE SENT. PRODUCTS SHOULD BE INSPECTED AT THE TIME OF DELIVERY. IN THE CASE OF A DEFECTIVE PRODUCT, WE WILL REPLACE IT FOR THE EXACT SAME COLOR AND STYLE, WITH NO COST TO THE CUSTOMER. PLEASE CONTACT US IMMEDIATELY TO RECEIVE THE REPLACEMENT. ONCE AN ORDER IS SHIPPED IT CAN NOT BE CANCELED. CANCELED ORDERS PRIOR TO SHIPPING WILL RESULT IN A FEE OF $20.00 OR 20% WHICHEVER IS HIGHER. THIS APPLIES TO ALL ORDERS WITH THE EXCEPTION OF DELAYED AND/OR DISCONTINUED ITEMS. |